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Abandoned vehicle on side of road.

WINTER ROAD MAINTENANCE

The Sacramento County Department of Transportation (SACDOT) winter roadway maintenance goal is to reduce traffic collisions and improve safety by undertaking strong preventative maintenance activities.  Traffic collisions may occur regardless of weather conditions or the level of roadway maintenance.

SACDOT is prepared to provide quick response to roadway maintenance incidents that may result from mild to severe weather conditions. Maintenance & Operations Division crews provide year round 24/7 response for weather related incidents, roadway hazards, urgent roadway repairs, pavement maintenance problems, toxic roadway spills, traffic control and detour sign posting. Although, crews are in the field every day, we can still use the assistance of residents-especially during bad weather conditions-to report problems affecting roadways.

If you would like to report an incident concerning one of the weather related roadway issues listed below, please contact:
       Customer Service Center
       4100 Traffic Way
       Sacramento, CA   95827      Phone:  916-875-5171     Fax: 916-875-5773

  • Trees or Fallen Branches: Maintenance crews respond to incidents of fallen trees or branches in the roadway. During severe weather conditions, crews may clear just the material in the roadway and move on to the next incident. Additional cleanup work is performed when crews have handled all incidents that require immediate attention. Trees or branches that fall on private property are the responsibility of the property owner. Property owners can contact a private tree service for tree removal.


  • Flooded Roads: Maintenance crews respond immediately to flooded road incidents and attempt to clear what is causing the problem right away. If the flooded road cannot be cleared, signage will be placed to close the road and maintenance crews will work to continue to clear the roadway.


  • Plugged Storm Drains:
  • Above Ground: If a storm drain is plugged with leaves or debris above ground, SACDOT maintenance crews will clear the drain.

  • Below Ground: If the storm drain is plugged below ground, call the Department of Water Resources (874-6851), who will dispatch a crew with hand augers or a vacuum truck to dislodge and remove leaves and/or other debris from the drain.

  • Plugged Culverts: Culvert maintenance and operations is a SACDOT responsibility. If a culvert is plugged, SACDOT crews will use a vactor-truck to either vacuum out materials or jet-flush the culvert until it’s clear.


  • Traffic Signal Out: Signal and Lighting technicians are dispatched immediately to make repairs to traffic signals that are out or malfunctioning.


  • Street Sign Down: Street signs that are knocked down in heavy weather or by a collision will be replaced immediately.


  • Street Light Out: To report street lights that are out contact the Customer Service Center. If possible, when reporting a problem have the pole number or property address available. The pole number can be found on a sticker approximately 8 feet high, usually on the traffic side of the pole.


Employee taking a survey Have you recently had an encounter with SacDOT?

Please take our Customer Satisfaction Survey and tell us how we are doing.



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